For additional information on applying for a C.A.R.S. Protection Plus, Inc. limited warranty speak to your dealer or call (888) 335-6838. See your local dealer for details, pricing and availability.
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Covered Components
Engine/Fuel System: Internally lubricated parts; cylinder heads; intake manifold; exhaust manifolds; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain and gears; timing belt; harmonic balancer; valve covers; rocker arms/shafts and bushings; valves and valve springs, seats, guides, push rods, and hydraulic lifters; oil pump; oil pan; tensioner; fly wheel; oxygen sensor; EGR valve; cam sensor; crank sensor; fuel pump; lift pump; transfer pump; fuel injectors; and factory installed turbo/supercharger. Engine block only if damaged by a covered component internal to the engine housing.
Automatic Transmission/Transfer Case: All parts contained within the transmission or transfer case housing; torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; servo assemblies; and transmission cooler. Transmission and transfer cases only if damaged by a covered component internal to the transmission or transfer case housing.
Manual Transmission/Transfer Case: All parts contained within the transmission or transfer case housing; main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Transmission and transfer cases only if damaged by a covered component internal to the transmission or transfer case housing. A manual clutch and related components are not covered.
Suspension: Ball joints and spindles. Leaf, air and coil springs only if broken.
Drive Axle Assembly: All parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4x4 hubs. Front or rear drive axle housing only if damaged by the above covered components.
Seals, Gaskets, Fluids, & Freon:Seals, gaskets, fluids and freon are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head and intake manifold gaskets are covered for coolant leaks.
Steering Components: Power steering pump/motor, gear box, rack and pinion and high pressure lines. Steering box, rack and pump housing only if damaged by an internally lubricated covered component.
Brake Components: Master cylinder; wheel cylinders; calipers; ABS hydraulic components; ABS speed sensors; and ABS control module. The following components are not covered: drums; rotors; pads; linings; hoses; lines; and wiring.
Air Conditioning: Compressor; clutch; condenser; accumulator; and evaporator. Labor to recharge, evacuate, and flush the system is not covered.
Engine Cooling System: Radiator; heater core; electric cooling fan motor; water pump; fan clutch; thermostat and gasket; recovery tank; and cooling fan assembly.
Electrical Components: Starter motor; alternator; voltage regulator; distributor; ignition coils; front and rear window wiper motor; power window motors; power seat motors; and power door lock actuators.
Labor: The authorized time for a repair shall be based on the Mitchell OnDemand labor guide and the hourly labor rate will be based on the shopʼs accepted flat rate to repair or replace the covered component, but not to exceed seventy-five ($75.00) dollars per hour.
Rental Benefits: You will be reimbursed twenty-five ($25.00) dollars for each eight hours of Mitchell OnDemand labor guide time to repair or replace the covered component with a maximum benefit of three hundred ($300.00) dollars per claim, if proof of rental is provided. Down time, regardless of reason, is not included.
Towing: Should your vehicle need to be towed due to the failure of a covered component, your vehicle will be towed to the repair facility of your choice, (up to a maximum of fifty ($50.00) dollars). To obtain this service you must call Nationwide Roadside Assistance: 800-418-9836.
24-Hour Roadside Assistance: Roadside assistance provides: battery service, jump start; flat-tire; fuel, oil and water delivery; and lockout assistance. Coverage is provided up to fifty ($50.00) dollars per occurrence to the covered vehicle only. To obtain this service you must call Nationwide Roadside Assistance: 800-418-9836.
COVERAGE LIMITED TO ABOVE COMPONENTS / SEE BELOW FOR TERMS AND CONDITIONS
Terms And Conditions
Components And Expenses Not Covered: Other than those components listed, no other components are covered by the limited warranty regardless of the cause of failure. C.A.R.S. Protection Plus, Inc. (“C.A.R.S.”) does not warrant the condition of the vehicle at the time of purchase. The limited warranty will not pay for any repair done without prior authorization from C.A.R.S. Component failures that occur before C.A.R.S. approves this limited warranty application are not covered. Modified or altered from the original manufacturers specifications, including but not limited to the following modifications: frame, suspension or body lift kits, wheels/tires (not to OEM specifications), emission system, exhaust system, engine, transmission, and drive axle, regardless of when modifications or alterations were performed. Other items not covered include: diagnostic and tear-down charges; repairs performed due to improper diagnosis; fluids and freon, except as expressly stated above; filters; damage that results from any previous or improper repair; parts and labor that are needed to maintain your vehicle (oil, filters, etc.); parts of your vehicle that are subject to regular maintenance (belts, hoses, etc.); damage from fire and/or accident, regardless of the cause; damage from theft; damage from conditions of the environment, including rust and corrosion; damage that results from anyone altering the vehicle, misusing the vehicle, tampering with the vehicle, making improper adjustments or using improper fuels or fluids; damage that results from improperly maintaining or failing to maintain the vehicle; failures caused by carbon or sludge; damage to a covered component caused by failure of a non-covered component; fluid leaks and damage caused by fluid leaks; damage caused by combustion leaks; taxes; and shop charges.
Provisions Of The Limited Warranty The limited warranty is between the vehicle owner, as stated, and C.A.R.S. Coverage begins on the day this application is received with payment and approved by C.A.R.S., and will last for the time period indicated. Total cumulative benefits under the limited warranty will not exceed the NADA Clean Loan value at time of claim authorization. We reserve the right to reject or cancel any application or limited warranty for cause as determined by C.A.R.S. If you do not understand the terms of the limited warranty, contact C.A.R.S. for clarification.
An inoperative odometer shall void the limited warranty. Altered or modified vehicles are not covered and shall also void the limited warranty. The vehicle owner is responsible for properly maintaining the vehicle in accordance with manufacturer’s specifications and to protect against further damage caused by continued operation or damage from overheating.
C.A.R.S. will oversee the repair or replacement of any covered component that is found to be defective beyond manufacturer’s specifications, including failures resulting from normal wear and tear. The failure must occur, and the claim must be opened while the limited warranty is in effect. C.A.R.S. will arrange for payment of the amount of the authorized repair, less related charges not covered by the limited warranty, less a one hundred ($100.00) dollar deductible per claim.
Should you not receive notice from C.A.R.S. within fifteen (15) days of the vehicle purchase, as to the status of your limited warranty application, contact us.
Warranty Claim Procedure: Your vehicle must be at a qualified repair facility, within the continental United States, in order for a claim to be opened, and the vehicle must remain at the repair facility until repairs are complete. The repair facility must call C.A.R.S. at 888-335-6838 to open a claim. At the discretion of C.A.R.S., a proper diagnosis shall include tear-down to the point of component failure, performed by the repair facility, to determine the cause of failure and the extent of damage. You are responsible for all charges relating to the tear-down and diagnosis of the vehicle. If C.A.R.S. inspects the vehicle and it is not disassembled to allow verification of the cause and extent of the failure, you will be responsible for all re-inspection costs. The repair facility must provide C.A.R.S. with an estimate before any repairs are begun. If it is determined that a covered component has failed and an estimate for the repairs is approved by C.A.R.S., an authorization number will be issued for the repair. The authorization number must appear on all invoices and receipts submitted for payment and is valid for 180 days from the date issued; after which time the authorization number and claim is void. No invoices or receipts will be processed without a valid authorization number.
Repairs can be done at any qualified repair facility. C.A.R.S. reserves the right to have the repairs performed at a location other than the one you selected. C.A.R.S. has the right to select and supply used, rebuilt or aftermarket components when authorizing repairs. You must retain all vehicle maintenance/repair records for review at the request of C.A.R.S.
Additional Terms: The limited warranty is transferable to subsequent owners of the vehicle, provided C.A.R.S. receives the transfer fee of ninety-nine ($99.00) dollars prior to the vehicle being transferred. The transferred limited warranty will remain in effect for the remainder of the original period. Without the prepayment of the transfer fee, the limited warranty cannot be assigned and will be void at the time the vehicle is transferred. The new customer is responsible for all maintenance records from the time the warranty was originally received and approved. The new customer will not be eligible for a refund.
C.A.R.S. will not be responsible for any time lost, any inconvenience caused by the loss of your vehicle, the quality of the repair by the repair facility for any other incidental or consequential damages you may have.
The limited warranty contains the complete agreement between C.A.R.S. and the vehicle owner. C.A.R.S. does not allow any third party to create any obligation or liability in connection with the limited warranty. No third party has any rights under the limited warranty. The selling dealer is not an agent of C.A.R.S. The limited warranty gives the limited warranty holder specific rights that may vary from state to state and he/she may also have other rights. This limited warranty application, if accepted by C.A.R.S., shall be interpreted and subject to the laws of the state where the sale of the vehicle took place regardless of where a claim or mechanical failure occurs.
The limited warranty contains the complete agreement between C.A.R.S. and the vehicle owner. C.A.R.S. does not allow any third party to create any obligation or liability in connection with the limited warranty. No third party has any rights under the limited warranty. The selling dealer is not an agent of C.A.R.S. The limited warranty gives the limited warranty holder specific rights that may vary from state to state and he/she may also have other rights. This limited warranty application, if accepted by C.A.R.S., shall be interpreted and subject to the laws of the state where the sale of the vehicle took place regardless of where a claim or mechanical failure occurs.
Cancellation Provisions: There is no credit for early termination except if the vehicle is declared a total loss by the carrier insuring the vehicle or if the vehicle is repossessed by the lien holder. C.A.R.S. shall refund to the dealer or lien holder a portion of the amount received by C.A.R.S. for your contract on a monthly prorated basis, less a service charge of forty ($40.00) dollars, as long as no claims have been made against the vehicle. If a vehicle is altered or modified after purchase and if a claim has been made or paid, the warranty is cancelled and no refund shall be issued.
